Effective Date: 1st June, 2024
1. Introduction
Welcome to DBHQ. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and the Nigerian Data Protection Regulation (NDPR).
2. Information We Collect
We may collect and process the following data about you:
• Personal Identification Information:
Name, email address, phone number, and other contact details.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications
Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- Process your transactions and manage your orders.
- Send you emails, newsletters, and other communications.
– Prevent fraud and ensure the security of our website and services.
– Comply with legal obligations and resolve any disputes.
4. Legal Basis for Processing Personal Data
We rely on the following legal bases to process your personal data:
– Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
– Performance of a Contract: We may process your personal data to fulfill the terms of our contract with you.
– Legal Obligation: We may process your personal data where necessary to comply with our legal obligations.
– Legitimate Interests: We may process your data for our legitimate interests, provided that those interests are not overridden by your rights and interests.
5. Data Sharing and Disclosure
We do not share your personal data with third parties except in the following situations:
- Service Providers: We may share your information with trusted service providers who perform services on our behalf.
- Advertising Partners: We use third-party services such as Meta and Google for advertising. These partners may use cookies and similar technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based on your interests. Please note that we do not have control over the data collected by these third parties.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Cookies
Our website may include third-party cookies from our advertising partners. These cookies allow these partners to collect information about your activities on our site and other sites to provide you with targeted advertising. We do not control these cookies, and you should check the respective privacy policies of these third-party services for more information about their use of cookies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
– Access: You have the right to request a copy of the personal data we hold about you.
– Rectification: You have the right to request the correction of any inaccurate or incomplete data.
– Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
– Restriction: You have the right to request that we restrict the processing of your personal data.
– Data Portability: You have the right to request the transfer of your data to another organization, or directly to you, under certain conditions.
– Objection: You have the right to object to our processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at [email protected].
9. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
10 Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.